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This Privacy Policy describes how Glaze Hardware collects, uses, protects, and processes personal information that you may provide when visiting the Glaze Hardware website and using any related products or services.
This Policy also explains your rights regarding your personal information and how you may access, update, or request deletion of your information.
When you visit our Website, our servers may automatically collect certain information sent by your browser or device, including IP address, browser type and version, device type, operating system, language preferences, referring website, pages visited, time spent on pages, search queries, access dates and times, and website usage statistics.
This information is used for analytics, security, abuse prevention, and improving user experience.
You may browse our Website without revealing personal information. However, certain features may require you to provide personal information such as your name, email address, phone number, company information, and shipping or billing information.
We collect information when you:
Fill out contact forms
Subscribe to newsletters
Request quotes
Place orders
Contact customer support
You may choose not to provide personal information; however, this may limit your access to certain Website features or Services.
We may use collected information to:
Respond to inquiries and customer support requests
Process orders and transactions
Improve our Website and Services
Personalize user experience
Send updates or marketing communications
Prevent fraud or abuse
Comply with legal obligations
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Once retention periods expire, information may be securely deleted or anonymized.
Cookies
Our Website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
You may disable cookies through your browser settings; however, certain Website features may not function properly.
Glaze Hardware does not sell, rent, or share your personal information with third parties for marketing purposes.
Your information may only be shared when necessary to:
Process transactions
Provide requested services
Comply with legal requirements
Protect our rights and security
SMS opt-in data and phone numbers collected for SMS communications will never be shared with third parties or affiliates for marketing purposes.
Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you consent to receive SMS messages from Glaze Hardware, you may receive messages related to:
Order updates
Shipping notifications
Appointment reminders
Customer support follow-ups
Billing inquiries
Promotional offers (if applicable)
Example:
“Hello, this is a reminder regarding your recent order with Glaze Hardware. Reply STOP to opt out at any time.”
Message frequency may vary depending on your interactions with us.
Standard message and data rates may apply depending on your mobile carrier plan.
You may opt in by:
Submitting a form on our Website
Providing consent during checkout
Contacting us directly
You may opt out at any time by replying STOP.
Help
For assistance, reply HELP or contact us directly through our Website.
Our Website and Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our Website constitutes acceptance of any revisions.
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Effective Date: May 15, 2026
