This Privacy Policy (“Policy”) describes how GLAZE Hardware (“GLAZE Hardware,” “we,” “us,” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User,” “you,” or “your”) may provide on the glazehardware.com website and any of its products or services (collectively, the “Website” or “Services”).

This Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

 

Automatic Collection of Information

When you visit the Website, our servers automatically record information that your browser sends. This data may include your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you visited before coming to our Website, pages of our Website that you visit, time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not aggregated in a way that would identify any particular user of the system.

 

Collection of Personal Information

You can visit the Website without telling us who you are or revealing any information by which someone could identify you. If you wish to use certain Website features, you will be asked to provide Personal Information (for example, your name and email address). We receive and store any information you knowingly provide when you fill out online forms on the Website. You may choose not to provide Personal Information, but then you may not be able to take advantage of some features. Users who are uncertain about what information is mandatory are welcome to contact us.

 

Storing Personal Information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use aggregated data derived from your Personal Information after you update or delete it, provided it does not identify you personally. Once the retention period expires, Personal Information will be deleted.

 

Use and Processing of Collected Information

We collect and use certain Personal Information to make our Website and Services available to you, or to meet a legal obligation. Some information is collected directly from you via our Website; we may also collect Personal Information from other sources. Information we collect may be used for the following purposes:

 

• Respond to inquiries and offer support

• Request user feedback

• Improve user experience

• Protect against abuse and malicious users

• Respond to legal requests and prevent harm

• Run and operate our Website and Services

 

Processing your Personal Information depends on how you interact with our Website and where you are located. We process information where: (i) you have given consent; (ii) it is necessary for the performance of an agreement with you; (iii) processing is necessary for compliance with a legal obligation; (iv) processing is related to a task carried out in the public interest; or (v) processing is necessary for the legitimate interests pursued by us or a third party.

 

Information Transfer and Storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. If you are in the European Union or another region with data transfer regulations, you may contact us to learn about the legal basis for such transfers and the security measures we have in place.

 

The Rights of Users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to:

 

1. Withdraw consent where you have previously given consent to the processing of your information;

2. Object to the processing of your information if processing is carried out on a legal basis other than consent;

3. Learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the information undergoing processing;

4. Verify the accuracy of your information and ask for it to be updated or corrected;

5. Restrict the processing of your information under certain circumstances;

6. Obtain the erasure of your Personal Information under certain circumstances;

7. Receive your information in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to another controller.

 

 

The Right to Object to Processing

Where Personal Information is processed for the public interest, in the exercise of official authority, or for the purposes of legitimate interests pursued by us, you may object to such processing by providing grounds related to your particular situation. If your Personal Information is processed for direct marketing purposes, you may object at any time without providing justification.

 

How to Exercise These Rights

Requests to exercise user rights may be directed to GLAZE Hardware using the contact details provided in this document. These requests are free of charge and will be addressed as early as possible.

 

California Privacy Rights

California residents who provide Personal Information to obtain products or services for personal, family, or household use are entitled to request, once per calendar year, information about any Personal Information we shared with other businesses for marketing uses. To obtain this information, please contact us using the details below.

 

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under 13, please do not submit any Personal Information through our Website or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy. If you believe a child under 13 has provided Personal Information to us, please contact us immediately.

 

Cookies

The Website uses “cookies” to help personalize your online experience. A cookie is a small text file placed on your hard disk by a web server. Cookies cannot run programs or deliver viruses. We may use cookies to collect, store, and track information for statistical purposes. You have the ability to accept or decline cookies through your browser settings. To learn more, visit internetcookies.org.

 

Do Not Track Signals

Some browsers incorporate a Do Not Track feature that signals to websites that you do not want your online activity tracked. Because browsers communicate this signal in different ways, our Website is not currently set up to interpret or respond to Do Not Track signals. We do, however, limit our use and collection of your Personal Information as described throughout this Policy.

 

Links to Other Websites

Our Website may contain links to other websites not owned or controlled by GLAZE Hardware. We are not responsible for the privacy practices of such websites. We encourage you to read the privacy statements of each website that may collect Personal Information.

 

Information Security

We secure information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information. However, no data transmission over the Internet or wireless network can be fully guaranteed. You acknowledge that: (i) there are security and privacy limitations of the Internet beyond our control; (ii) the security and integrity of information exchanged between you and our Website cannot be guaranteed; and (iii) such information may be viewed or tampered with in transit by a third party, despite best efforts.

 

Data Breach

In the event we become aware that the security of the Website has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including security attacks or fraud, we reserve the right to take reasonably appropriate measures, including investigation, reporting, and cooperation with law enforcement. We will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm, or if notice is otherwise required by law, and will post a notice on the Website.

 

Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

 

What Personal Information We Share with Third Parties

GLAZE Hardware does not sell or share your personal information with any third party or affiliate. Your personal information remains confidential and secure within our organization. SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.

 

Changes and Amendments

We may update this Privacy Policy from time to time at our discretion and will notify you of any material changes. When changes are made, we will revise the updated date at the bottom of this page. Your continued use of the Website or Services after the effective date of a revised Privacy Policy constitutes your consent to those changes. We will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time it was collected.

 

Acceptance of This Policy

By using the Website or its Services, you acknowledge that you have read this Policy and agree to all its terms and conditions. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

 

Contacting Us

If you would like to understand more about this Policy or wish to contact us regarding individual rights and your Personal Information, please reach us through any of the following:

 

• Email: info@glazehardware.com

• Phone: (813) 922-2309

• Address: 306 International Pkwy Suite D, Sunrise, FL 33325

 

 

 

SMS Terms & Conditions

 

 

SMS Consent Communication

Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

Types of SMS Communications

If you have consented to receive text messages from GLAZE Hardware, you may receive messages related to:

 

• Order confirmations and shipping updates

• Appointment or delivery reminders

• Follow-up messages regarding your order or inquiry

• Billing inquiries

• Promotions or special offers (where applicable)

 

Example: “Hello, this is GLAZE Hardware. Your order #1234 has shipped and is on its way! Reply STOP to opt out of SMS messaging at any time.”

 

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your orders, inquiries, or account status.

 

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. GLAZE Hardware does not charge for SMS messages.

 

Opt-In Method

You may opt in to receive SMS messages from GLAZE Hardware by submitting a website form that includes an SMS consent checkbox.

 

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. You may also contact us directly to request removal from our messaging list. If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked on our forms.

 

Help

If you are experiencing any issues, reply with the keyword HELP to any SMS message, or contact us directly at (813) 922-2309 or info@glazehardware.com.

 

Standard Messaging Disclosures

 

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms pages at glazehardware.com.

• Message frequency may vary.

 

This document was last updated on May 28, 2026